Returns & Exchanges

At Swasey's Hardware & Hobbies, we want to ensure you have the right tools and gear for every project. If you are not completely satisfied with your purchase, you can return most items in their original condition within 30 days.

Return Process

• 1.
  Verify Eligibility

  Ensure your item is in its original packaging, unused, and includes all parts, manuals, and accessories provided at the time of purchase.

• 2.
  Locate Your Receipt

  Gather your original paper receipt or digital order confirmation email to verify your proof of purchase and determine the refund method.

• 3.
  Package Your Return

  Securely pack the items to prevent damage during transit; for online orders, please print and include the return authorization form inside the box.

• 4.
  Submit and Refund

  Bring your item to our local storefront or drop it off at an authorized shipping carrier to receive your refund or store credit within 5-7 business days.