Frequently Asked Questions

Everything you need to know about your hardware and hobby supplies.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days. We also offer expedited shipping options at checkout for those urgent DIY projects.

What is your return policy for tools and hobby kits?

We offer a 30-day return policy on most items. Products must be in their original packaging and unused. Please note that opened model kits cannot be returned.

Do you offer international shipping?

Currently, Swasey's Hardware & Hobbies ships within the United States and Canada. We are working on expanding our reach to more countries soon.

Are your power tools covered by a warranty?

Yes, all power tools sold come with a standard one-year manufacturer's warranty. We also offer extended protection plans for added peace of mind.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey to your doorstep.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.